posteros
problem
The pharmaceutical company currently lacks an efficient and organized system for managing and maintaining customer details and other critical data. Their reliance on manual paper-based records has led to significant challenges, including difficulty in locating and referencing information, which hinders productivity and decision-making. This outdated process also poses potential risks related to data security and compliance.
my role
Competitive Analysis, User Research, Information Architecture, Desktop design
tools
Figma, figjam
2023
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